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USB Type-C problem connecting to second monitor
03-17-2021 02:20 PM

I am trying to connect my laptop to a second external monitor (Asus VP228HE monitor)through the usb type c using a USB C to HDMI cable (4k @ 60Hz - Thunderbolt 3). Laptop does not recognize monitor stating Unknown usb device(port reset failed).
What are the functionalities of the USB type C of my 15-cs3223ng Pavilion laptop? Just for storage ?
Will buying another type of cable solve the problem and let me connect to my monitor?
Any other possible solution (maybe using a VGA cable or one of the 3.1 USB ports)?
Thanks in advance
03-17-2021 02:43 PM

The specs of your machine is
https://support.hp.com/au-en/document/c06502393
It says it has 1 USB 3.1 Gen 1 Type-C™ (Data Transfer Only, 5 Gb/s signaling rate) port which does NOT support Alt mode therefore you can't use it to connect to an external monitor with/with out adapter/hub.
Regards,
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