Ultrabook Spectre 13 3010 Produktnummer: E7F51EA: Go back to Touchpad driver?

[MlCHA]

Hi. Never change a running system I learned hard lately.

I trusted the HP support assistant to do some updates, including my touchpad drivers.

Since then using my touchpad from day to day my cursor is hopping around, disappearing, windows open and close, laptop is just going nuts until a reboot. No problems when using my mouse.

Driver now is:

Synaptics

Date 16.08.2017

Version 19.3.31.31

Is there a chance to reinstall the old driver?

Or delete this one and do a reboot, hoping windows will install the old one?

Thx

[Paul_Tikkanen]

Hi:

Here is the link to the previous driver...

19.0.12.95     Jul 29, 2015

https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71867.exe

The only other touchpad driver on your notebook's W10 driver page is the one you currently have installed.

https://support.hp.com/us-en/drivers/selfservice/hp-spectre-13-3000-ultrabook/5401166/model/5450216

[MlCHA]

Thx alot, had a hard time finding that page again.

Just install, or delete the installed one first?

Cheers

[Paul_Tikkanen]

You're very welcome.

Download the file, uninstall the current driver, restart the PC and then install the old version.

[MlCHA]

I guess the problem is a different one. When I press the laptop a bit inbetween two fingers on the right lower side (the blanc space on the right side of the touchpad below the 4 arrow-keys) the mouse starts freaking out. Looks like there is a hardware connection to my problem 😕

And this I know is nothing HP service will care about.