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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!
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‎09-15-2018 05:47 AM - edited ‎09-15-2018 04:53 PM

HP Recommended
Product: EliteBook X360 1030 G2
Operating System: Microsoft Windows 10 (64-bit)

I have been using an external monitor with my X360 for a while and its recently stopped working. The external monitor is not 'being detected. I'm using a HDMI connection. The monitor is a Samsung and working as I use my work HP on it successfully.

 

Have restarted, made sure drive updates are completed but still no luck. It does seem to time with recent HP updates.

6 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎09-15-2018 05:14 PM

HP Recommended

no further support required, was able to find the solution from previous questions. Unistalled the display adaptors then restarted and updated the BIOS. Is now working.

View solution in original post

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1 REPLY 1

‎09-15-2018 05:14 PM

HP Recommended

no further support required, was able to find the solution from previous questions. Unistalled the display adaptors then restarted and updated the BIOS. Is now working.

Was this reply helpful? Yes No
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