Upgraded from 7 to w10 on ms online with success, but after aut software update last month problems

[twoika]

Graphics Card Upgrade Available for HP Pavilion dv7 note...

my dv7 graphic driver do not work on high resolution after update, Also dissapered the option of choose "rest" mode instead of turning off. 

I tried your advices with installing the first driver from HP and also the beta of the two last from ATI without any success. Maybe because of lack of driver functionality the computer slow down very much as well now.

I did a memory test that stated there is a memory problem and I had to contact dealer... So it may be a hardware failure on video display then?

the video display: HD4650 and display: generic pnp

The following is a list of graphics products that do not support Windows 10:

ATI Radeon  HD 4000 Series /ATI Mobility Radeon HD 4000 Series Graphics

my model notebook: dv7 3135eo

I think about maybe getting a new video display card supporting w10 if price is not too high.

Manufacturer     Product  SerialNumber              Version
Hewlett-Packard  363A     Base Board Serial Number  33.23

[twoika]

.

[Huffer]

If you are getting a memory problem then we are frankly wasting our time trying to fix this until the hardware gets a clean bill of health. 

There is no Windows 10 driver for your system. Again, no Windows 10 driver. 

You have to force install the HP Windows 7 driver. How did you try to install the HP driver?

[twoika]

I choose delete driver and marked "delete everything" and then without restart run the install to force w7 driver. After the restart this was a success.

I did not chech memory again after this.

This is an old pc, and the ventilator run very noisy but bios is not forcing to run all time,.

what do you think of this:

Change ventilator with less noisy one

 change video graphic card with one who support w10,  but is it possible or is this an integrated part of motherboard?

  Change the old disk(s) there may be two of them?

Or will it be less excpensive to bye a new 17 inch notebook?

twoika

[Huffer · Accepted solution]

The fan ("ventilator") would be cheap to replace if you can do the labor. You guessed correctly the video is built into the motherboard. 

There are bays to hold two hard drives and you could replace one with an SSD. 

Maybe not less expensive to buy a new laptop but how much longer can you really hope to limp this one along? 

[twoika]

Thank you Huffer for helping me out with this. Because of your help I now do have a plan for this notebook.

I turn off the automatic updates if possible, then I can choose to ignor upgrade the video graphic driver anymore. Therefore I never buy any new disk because it is luckily a matter of a few year left for this notebook.

I try to change the ventilator myself with a more silent because it struggles really bad and give me a feeling of illness.

Thank you so much again, it was a pleasure communicate with you.

twoika

[twoika]

Øystein_St black on December 1, 2017

Microsoft
We're aware of a problem that resulted in an incorrect driver update for some AMD Radeon HD adapters in the 2000, 3000, and 4000 series. Driver update has been corrected. If you were affected by the driver with the error, follow these steps only for all versions of Windows 10 to delete the 22.19.128.0 driver from the system and restore the recommended driver version (8,970,100,9001):

1. Start Device Manager. To do this, press and hold (or right-click) the Start icon and select Device Manager.

2. Expand the video card and right-click the adapter that has installed the problem driver, and then select Properties.

3. Select the Driver tab and confirm the driver version is 22.19.128.0.

4. Select Uninstall device.

5. Check the box that says "Delete the driver software for this device." This step is important and prevents the problematic driver from reinstalling in the future.

6. The system may require a reboot at this time. Restart if necessary, and then open Device Manager.

7. Select any device, and then click Action -> Scan for hardware changes.

8. Check the driver version. If it still appears 22.19.128.0, repeat steps 4 to 7 until the recommended driver (8,970,100,9001) is reinstalled. If this resolves the graphics problem, you can stop here. If another driver version is installed, follow the next step to check if the driver is using Windows Update.

9. Go to Start -> Settings -> Update & Security, then Search for Updates, and install any available updates.

With best regards,

for 64bit windows 10 may use this link:

http://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows+7+-+64

[twoika]

Øystein_St black on December 1, 2017

Microsoft
We're aware of a problem that resulted in an incorrect driver update for some AMD Radeon HD adapters in the 2000, 3000, and 4000 series. Driver update has been corrected. If you were affected by the driver with the error, follow these steps only for all versions of Windows 10 to delete the 22.19.128.0 driver from the system and restore the recommended driver version (8,970,100,9001):

1. Start Device Manager. To do this, press and hold (or right-click) the Start icon and select Device Manager.

2. Expand the video card and right-click the adapter that has installed the problem driver, and then select Properties.

3. Select the Driver tab and confirm the driver version is 22.19.128.0.

4. Select Uninstall device.

5. Check the box that says "Delete the driver software for this device." This step is important and prevents the problematic driver from reinstalling in the future.

6. The system may require a reboot at this time. Restart if necessary, and then open Device Manager.

7. Select any device, and then click Action -> Scan for hardware changes.

8. Check the driver version. If it still appears 22.19.128.0, repeat steps 4 to 7 until the recommended driver (8,970,100,9001) is reinstalled. If this resolves the graphics problem, you can stop here. If another driver version is installed, follow the next step to check if the driver is using Windows Update.

9. Go to Start -> Settings -> Update & Security, then Search for Updates, and install any available updates.

With best regards,

for 64bit windows 10 may use this link:

http://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows+7+-+64