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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!
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‎07-23-2024 09:54 AM

HP Recommended

The device information on my Zbook power g10 says that my camera has been turned off by a switch or button. But I cannot find a camera key on the keypad

2 people had the same question
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Accepted Solutions

‎07-23-2024 10:29 AM - edited ‎07-23-2024 10:30 AM

HP Recommended

Hi @Chris_Brooker 

 

Check that you have not moved the privacy button on the notebook screen., and verify in windows settings under privacy that the webcam is active

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.

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2 REPLIES 2

‎07-23-2024 10:29 AM - edited ‎07-23-2024 10:30 AM

HP Recommended

Hi @Chris_Brooker 

 

Check that you have not moved the privacy button on the notebook screen., and verify in windows settings under privacy that the webcam is active

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
1 person found this reply helpful
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‎07-24-2024 02:26 AM

HP Recommended

Thank you.

After a lot of searching, I found a small, well disguised physical switch just above the camera lens above the screen. All good now

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