camera

[nikola997]

my camera dosn t working

[VikramTheGreat]

Hi @nikola997,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

Thanks for reaching out! If your HP PC camera isn't working, here are some steps you can follow to troubleshoot and resolve the issue:

Basic Troubleshooting Steps

1. Check the Camera Privacy Switch or Shutter
   • Some HP laptops have a physical switch or shutter near the webcam. Make sure it’s not covering the lens or turned off.
   • Also, check for a keyboard key (often F8 or F10) with a camera icon—press it (sometimes with Fn) to toggle the camera.
      
2. Use the Camera App
   • Press Windows + S, type Camera, and open the Camera app.
   • If it says “We can’t find your camera” or shows error code 0xA00F4244, follow the steps in this HP guide: 🔗 HP PCs - "We can't find your camera" error is displayed in Camera app in Windows 10 | HP® Support
      
3. Update or Reinstall the Camera Driver
   • Open Device Manager (Windows + X > Device Manager)
   • Expand Imaging Devices or Cameras
   • Right-click your camera > Update driver or Uninstall device, then restart your PC.
      
4. Run HP Hardware Diagnostics
   • Download and run HP PC Hardware Diagnostics
   • Use the Camera Test to check for hardware issues.
      
5. Check App Permissions
   • Go to Settings > Privacy & security > Camera
   • Make sure Camera access is turned on for apps you want to use (like Zoom, Teams, etc.)

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, as it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

VikramTheGreat

HP Support