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- Re: crack in bottom of laptop case from just picking up and...

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11-27-2019 10:20 AM
I have generic hp pavilion I think, I have not man handled my laptop but I have picked it up and put it down with one hand and this was too much for it to bare? I now have a hair line crack running from the one the jacks down to the bottom of the case about 3 to 4 inches in total, my screen has also started to flicker occational and does it to the task manager as well. I think this occurs because of the cracked case. My laptop is only a year and a half old, pathetic! So will any of this be covered by my extended warranty?
11-27-2019 11:05 AM
The battery might be swollen / distended. If that is the case, the condition does put strain on the case and other components.
Because you have a warranty,
and / or
Because the battery MIGHT be on a recall list:
The best and fastest option to ask for help with warranty service is at HP Technical Support.
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