crack noise while closing and opening laptop flap/lid

[zak8093]

on 01-07-2016 i purchase an laptop model 15AC146NE, once i reach home i had notice it give crack sound when i open or close the laptop screen. display and other things are ok.

please advice how it to be fixed, its just 4 day now.

thank you

zak

[Tardis40]

Hi @zak8093,

I hope you enjoy your visit to the HP Support Forums. I understand you are having an issue with "crack noise while closing and opening laptop". I will be glad to help you.

You have two option if this sound is a concern. return to the store purchased from or contact HpSupport.

Please use the following http://www.hp.com/contacthp and create a case for your issue and contact HP. If you live outside the US/Canada, please click the link below to get the contact information for your region.
http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

Please keep me informed of how things went. 

If you require further assistance, let me know and I will gladly do all I can to help you.

Please let me know if this resolves the issue by marking this post as "Accept as Solution".
To simply say thanks, click the Thumbs up below! 🙂

Thanks.