07-03-2016 10:17 PM
on 01-07-2016 i purchase an laptop model 15AC146NE, once i reach home i had notice it give crack sound when i open or close the laptop screen. display and other things are ok.
please advice how it to be fixed, its just 4 day now.
07-04-2016 01:48 PM
I hope you enjoy your visit to the HP Support Forums. I understand you are having an issue with "crack noise while closing and opening laptop". I will be glad to help you.
You have two option if this sound is a concern. return to the store purchased from or contact HpSupport.
Please use the following http://www.hp.com/contacthp and create a case for your issue and contact HP. If you live outside the US/Canada, please click the link below to get the contact information for your region.
Please keep me informed of how things went.
If you require further assistance, let me know and I will gladly do all I can to help you.
Please let me know if this resolves the issue by marking this post as "Accept as Solution".
To simply say thanks, click the Thumbs up below! 🙂