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zak8093
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crack noise while closing and opening laptop flap/lid

15-ac146ne
Microsoft Windows 10 (64-bit)

on 01-07-2016 i purchase an laptop model 15AC146NE, once i reach home i had notice it give crack sound when i open or close the laptop screen. display and other things are ok.

 

please advice how it to be fixed, its just 4 day now.

 

thank you

zak

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Message 2 of 2
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HP Recommended

crack noise while closing and opening laptop flap/lid

Hi @zak8093,

I hope you enjoy your visit to the HP Support Forums. I understand you are having an issue with "crack noise while closing and opening laptop". I will be glad to help you.

 

You have two option if this sound is a concern. return to the store purchased from or contact HpSupport.

 

Please use the following http://www.hp.com/contacthp and create a case for your issue and contact HP. If you live outside the US/Canada, please click the link below to get the contact information for your region.
http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

 

Please keep me informed of how things went. 

If you require further assistance, let me know and I will gladly do all I can to help you.

Please let me know if this resolves the issue by marking this post as "Accept as Solution".
To simply say thanks, click the Thumbs up below! 🙂

 

Thanks.

Tardis40
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
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