display lines and heating issue

[emzed]

Hi, 

I've noticed vertical black and white lines on screen after i turn on my laptop (Hp envy 13). They appear after the Hp logo shows up for a few a seconds and than disappear. 

The laptop also seems to have heating issues, it heats up quite alot and the fan noise starts. 

it's been barely 8 months since i bought this. 

[The_Fossette]

@emzed

I reviewed your post and I understand that you see vertical lines on boot and the computer is overheating.

Don’t worry, I assure you I will try my best to get this sorted.

I recommend you update the BIOS and the graphics driver from the below link and check whether the issue is resolved.

BIOS: https://ftp.hp.com/pub/softpaq/sp105501-106000/sp105864.exe

Nvidia: https://ftp.hp.com/pub/softpaq/sp96501-97000/sp96643.exe

Intel: https://ftp.hp.com/pub/softpaq/sp96001-96500/sp96463.exe

Let me know how it goes and you have a great day!

P.S: Welcome to the HP Support Community 😊

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

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