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- HP Community
- Notebooks
- Notebook Video, Display and Touch
- Re: flickering screen

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09-13-2020 05:10 AM
hi
so as you can tell from the title of this thread, my laptop's screen is flickering
however, when i restart it the flickering stops and the screen works normally.
i've tried deleting and reinstalling the display driver, updating the bios, and so far nothing has worked
anyone have a solution?
Solved! Go to Solution.
09-15-2020 07:45 AM
Thank you for posting on the HP Support Community.
Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:
- When was the last time it worked without these issues?
- Have you updated Graphics and Chipset drivers?
- Have you checked the display on an external monitor?
Let’s try these steps to resolve the problem:
I recommend you attempt to access the BIOS screen by tapping on F10 while the computer is restarting,
If the issue persists in the BIOS screen which is outside windows, it would confirm a hardware failure.
Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
ECHO_LAKE
I am an HP Employee
09-16-2020 11:54 AM
ok
- not entirely sure when it last worked without the issue, but i think it was somewhere around august 20 - 24
- i don't recall updating any specific driver, although i have tried deleting and re-installing the display driver software
- i don't have an external monitor
sorry i can't be more specific, i will try opening the bios
09-19-2020 05:03 PM
Thank you for posting back.
Glad to hear that the issue is resolved. If you need any help, feel free to reach out to us.
Have a great day!
ECHO_LAKE
I am an HP Employee