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- hp 15-bs234wm not showing display need bios and drivers

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10-31-2018
08:19 AM
- last edited on
10-31-2018
09:02 AM
by
kevin-t
my laptop not working i think bios problem i need bios for this
model hp 15-bs234wm
prodid 3tt19ua#aba
sn#[edited]
10-31-2018 08:28 AM - edited 11-01-2018 04:05 AM
Your warranty is stil active. I can ask a Moderator to put you in touch with the team at HP that can help you.
Your issue does not look like a BIOS problem to me.
Befeore you consider BIOS, try some basic troubleshooting.
Connect an external display to see if there is video output.
I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"
10-31-2018 09:02 AM
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
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