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HP Recommended
TouchSmart tm2 2150us
Microsoft Windows 10 (64-bit)

I recently upgraded my Hp TouchSmart TM2 us2150 to windows 10 Pro from windows 7 (x64) Ultimate. I have since lost my touch screen and blue tooth functionality . I attempted to retrieve drivers from windows update , Microsoft Update Center  all to no avail.  I'll be happy for any help in restoring my touch functionality. Thank you in advance.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Skouta Welcome to HP Community!

 

I understand that you are looking for the drivers for touchscreen and Bluetooth.

 

Your laptop is not tested for windows 10 operating systems. Please refer to the following link

 

There are noo drivers for Windows 10 operating systems. You have to wait unitil the driver's release for Windows 10.

 

Or you can check with the third party website to download the drivers.

 

HP will not recommend to use and download the drivers from third party website.

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

View solution in original post

3 REPLIES 3
HP Recommended

@Skouta Welcome to HP Community!

 

I understand that you are looking for the drivers for touchscreen and Bluetooth.

 

Your laptop is not tested for windows 10 operating systems. Please refer to the following link

 

There are noo drivers for Windows 10 operating systems. You have to wait unitil the driver's release for Windows 10.

 

Or you can check with the third party website to download the drivers.

 

HP will not recommend to use and download the drivers from third party website.

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

HP Recommended

thank you for the prompt feedback Praveen196, i understand that my comp has not been tested for win 10 upgrade. However i would prefer a fully functional comp to work with. is there anywhere i can purchase recovery software approved by HP, even if from a third party?

HP Recommended

@Skouta

 

I understand your concerns.

 

You can install the windows 10 operating system. The problem is the proper drivers will not be available on the HP website.

 

However, you can try using the HP cloud recovery tool to create a recovery media. 

 

If your model is not listed, you have to try downloading from the Microsoft website.

 

I hope you understand.

 

Have a  nice day!!

 

 

 

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