laptop cursor keeps jumping around while typing

[Snake4p]

The cursor on my HP Laptop 14-fq keeps jumping around only when I'm typing. This started happening from day one when I purchased it in 2022. Rarely used it because of it because I had my old laptop which was slower but had a feature that I could enable to prevent this from happening. I should have returned the laptop or got HP tech help when it was still in warranty but didn't have time until I realized the warranty period was over. Searched all the options in "Settings" but none has the answer to fix this.

[zoey7886]

@Snake4p, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding the HP laptop's cursor jumping around while typing! 

We're thrilled to have the opportunity to assist you and provide a solution.  

It sounds like the issue is related to palm rejection or the touchpad sensitivity settings. Since you've already checked "Settings" and couldn't find a solution, try these troubleshooting steps:

Disable Touchpad While Typing

1. Open HP Support Assistant (search for it in the Start menu).
2. Go to My Devices > Troubleshooting & Fixes > Touchpad and see if there’s an option to disable the touchpad while typing.

Adjust Touchpad Sensitivity

1. Go to Settings > Devices > Touchpad.
2. Look for "Touchpad Sensitivity" and set it to Low Sensitivity.

Disable Touchpad via Device Manager

1. Right-click the Start button and select Device Manager.
2. Expand Mice and other pointing devices.
3. Right-click on HID-compliant touchpad and select Disable (if you use an external mouse).

Update or Reinstall Touchpad Drivers

1. Go to Device Manager > Mice and other pointing devices.
2. Right-click HID-compliant touchpad and select Update driver > Search automatically for drivers.
3. If updating doesn’t help, uninstall the driver, restart your laptop, and let Windows reinstall it.

Use HP Precision Touchpad Settings (if available)

1. Go to Settings > Devices > Touchpad.
2. Check if there's an option to disable touchpad input when using an external keyboard.

Let me know if any of these solutions work or if you need further assistance! 😊  

Take care, and have an amazing day!  

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!  

Regards,