new laptop with green & pink chromatic aberration display problem

[mcris8]

 

 

 

 

My display it has a very strange color distorted image, very noticeable around fonts, a green and pink shadow,  the bottom of the page display, just on top of the start bar, has a row of pixels in green and the top has a pink one....all the design of the monitor it has this chromatic aberration ¨shadowing¨ everything...is only one pixel wide but very annoying and impossible to fix it for someone like myself...with basic understanding of advanced settings !

Please HELP! 

I just buy this unit and love the power and how it performs but this monitor issue is killing me !

[Raj_05]

Hi @mcris8,

Welcome to the HP support community.

Please help us with the laptop serial number or the product number on a private message for further assistance.

Here is the link to find the product number:- Click here

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

Alden4
HP Support 

[mcris8]

i got already 10 days trying to fix this issue...speaking with 4 technicians , 3 from hp support and 1 private...there is no solution to this, only minor improvements on things like fonts and beet of graffic design...win 11 is not yeat ready for oled panels. fringing and chromatic aberration are a very common cause, not only to HP models...sadly i will have to give un trying and find myself other options for my creative hobby in photography...even the black on the pics are shadowed by pink and green ruining my editing time...what an amazing machine this laptop is, but not yet fully functional as i need it to be !

maybe future updates will improve this thing !

HP ENVY x360 2in 1  15 fe-0001ns any help is welcomed at any given time.. although i lost my hope

[Raj_05]

Hi @mcris8,

Thank you for your response, 

Due to limited support, I would request you contact our HP Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link.

https://www.hp.com/contacthp/

Please feel free to contact us here anytime you need any further assistance.

Have a great day!

Alden4
HP Support