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‎03-24-2024 04:35 PM

HP Recommended
Product: HP ENVY 13-ay1000 x360 Convertible PC (3T487AV)

Th number/ symbol keys only work occasionally on my ENVY. This has been happening for a few months now. I have updated and checked for other updates too and nothing is working

Category:
1 REPLY 1

‎03-25-2024 03:08 PM

HP Recommended

Here's a video from HP Support about troubleshooting laptop keyboards:


https://www.youtube.com/watch?v=t3LmcBQRoh0



I am a volunteer and I do not work for, nor represent, HP
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