"Display driver stopped responding and has recovered"

[trufinol]

Hello! I have an issue with my notebook videocard. The error "Display driver stopped responding and has recovered" appers while I'm playing videogames, or working on my graphic editor.

I've tried to google the problem. Tried to reinstall video reivers, to recover OS with the backup, but nothing helps. Looks like the problem appeared first when it was a huge update of the windows like 1-2 months ago, but I'm not sure. Maybe it's not soft problem at all.

Can you help me with solving this problem?

[Tardis40]

Hi @trufinol,

Welcome to the HP Support Forums! It is a great place to find the help you need, from other users, HP experts, and other support personnel. I understand you are having an issue with a display error. I will be glad to help you.

Please follow the steps from Error: Display Driver Stopped Responding and Has Recovered (Windows 10, 8, 7).

Please keep me informed of how things went. 

If you require further assistance, let me know and I will gladly do all I can to help you.

Please let me know if this resolves the issue by marking this post as "Accept as Solution".
To simply say thanks, click the Thumbs up below! 🙂

Thanks.

[trufinol]

All these steps i did before. Didn't help at all...

[Tardis40 · Accepted solution]

HI @trufinol,

If you have followed all the steps then, Please use the following http://www.hp.com/contacthp and create a case for your issue and contact HP.

If you live outside the US/Canada, please click the link below to get the contact information for your region.
http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html