"PC can't project to another screen" message after upgrade Windows

[RomyBudhi]

I upgraded Windows from Windows 7 to Windows 8.1, but I cannot use a second screen from vga interface.

The error message after I press F4 button is "Your PC can't project to another screen. Try installing the driver or using a different video card" 

I have tried using HP support assistant but still in trouble. Please help.

[iomare · Accepted solution]

Hi,

You could try to install the AMD drivers for the APU from here.

https://www.amd.com/en/support/apu/amd-series-processors/amd-a4-series-apu-for-laptops/a4-7210-radeo...

Hope it helps,

David

[RomyBudhi]

Thank you for your reply.

I have tried but the installation stopped, the message display is "components are already installed".  The F4 button still not function and have the same message. Is there other possibility?

[RomyBudhi]

Hi David,

Finally it is solved.

I used the driver as in your link. On the device manager, I update the driver on the Display Adapter menu. It changed from standar Microsoft to AMD. It works.

Thank you so much.