windows key not working in my laptop

[rohit07]

windows key not working in my windows 11 laptop ..... but whenever i am restarting it it works for a while and then again stops working....

[Elohi_NR · Accepted solution]

Hi @rohit07,

Welcome to the HP Support Community. 

I'd like to help!

Did you make any software or hardware changes on your PC?

Have you tried checking with an external keyboard does the issue persist?

As you mentioned the windows key has stopped functioning on your laptop.

Try the steps recommended below.

To enable the Windows key, follow these steps:
 
Click Start, click Run, type regedt32, and then click OK.
On the Windows menu, click HKEY_LOCAL_ MACHINE on Local Machine.
Double-click the System\CurrentControlSet\Control folder, and then click the Keyboard Layout folder.
Right-click the Scancode Map registry entry, click Delete, and then click Yes.
Close Registry Editor, and then restart the computer.

Try using the onscreen keyboard as an alternate on your PC.

Try few steps recommended below.

Turn off the computer and then restart it.
Press the Esc key repeatedly to see if a startup menu opens.
If a setup menu does not open, the integrated keyboard hardware is not working. The integrated keyboard in the notebook should be serviced or replaced. To continue using the notebook, connect a USB-wired keyboard to a USB port and restart the computer.
If a setup menu opens, use the arrow keys to navigate the menus. If these keys are working in the startup menu, but then fail when Windows loads, the problems might be related to the keyboard software.
Restart the computer.
In Device Manager, uninstall and reinstall the keyboard software:
In Windows, search for and open Device Manager.
Click View and select Show Hidden Devices.
Click the arrow next to Keyboards, right-click the keyboard device name, then select Uninstall to remove the device from Windows.
Continue removing device names in the Keyboards category until all device names have been uninstalled.
Restart the notebook. Right-click Start (), select Shut down or sign out, then select Restart.
Wait for the computer to restart and open Windows.

Also, Turn off Filter Keys

Filter Keys is a feature that is designed to ignore brief or repeated keystrokes, and according to users, this feature is turned on by default on their laptops, and that’s what’s causing the keyboard issue.

Go to Control Panel and open Ease of Access Center.
Scroll down and select Make the keyboard easier to use option.
Scroll down and locate the Filter Keys option. Make sure that the Turn on Filter Keys option is not checked.
After turning off this option, click Apply and OK to save changes.

You may refer to this document here for further assistance. 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping

[Elohi_NR]

Hi @rohit07,

Hope I was able to fix the issue. If you need further assistance, feel free to reach out to us. 

Give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers and did reply to you!

[Elohi_NR]

Hi @rohit07,

As we did not hear from you, I'll be closing this case for now. If you need further assistance, feel free to reach out to us.