5Ghz issues on my hp victus 15

[Aaron341]

my hp victus 15 gaming laptop has a problem with my 5Ghz connection because it cannot detect the 5Ghz connection unless i reset the network before it shows. after some minutes it goes off again, but my old laptop which is a lenovo thinkpad connects to the 5Ghz connection and doesn't go off. but my hp doesn't detect why??

[Pallipurath]

Hi @Aaron341,

Welcome to the HP Support Community.

Thank you for posting your query.

If your HP Victus 15 gaming laptop is having trouble maintaining a steady connection to a 5GHz Wi-Fi network, there are several steps you can take to troubleshoot and potentially resolve the issue:

Update Network Drivers:

• Go to the Device Manager by right-clicking the "Start" menu and selecting "Device Manager."
• Expand the "Network adapters" section.
• Right-click your Wi-Fi adapter and select "Update driver."
• Choose "Search automatically for updated driver software."

Check Wi-Fi Adapter Settings:

• In Device Manager, right-click on your Wi-Fi adapter and select "Properties."
• Go to the "Advanced" tab, where you can adjust settings related to the adapter.
• Ensure that the "Wireless Mode" is set to support both 2.4GHz and 5GHz bands.

Power Management Settings:

• Go to Device Manager, right-click on your Wi-Fi adapter, and select "Properties."
• Go to the "Power Management" tab and make sure "Allow the computer to turn off this device to save power" is unchecked.

Windows Updates:

Ensure that your system is running the latest version of Windows 11 by checking for updates in "Settings" > "Update & Security" > "Windows Update."

Forget and Reconnect to the Network:

• Go to "Settings" > "Network & Internet" > "Wi-Fi" and click on "Manage known networks."
• Select your 5GHz network and choose "Forget."
• Reconnect to the network by selecting it from the list of available networks and entering the password.

Take care and have an amazing day!

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Regards

Pallipurath.