• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎05-04-2020 05:40 AM - edited ‎05-04-2020 05:40 AM

HP Recommended
Product: Example: Pavilion X360
Operating System: Microsoft Windows 10 (64-bit)

Hi 

 

I am trying to update the Bluetooth driver but it is not working in my system. 

 

I also use the diagnose tools but it is saying there is no Bluetooth device in your laptop.

 

Please help me.

 

Regards

Raushan

1 REPLY 1

‎05-04-2020 06:20 AM

HP Recommended

There is a possibility that the laptop does not have Bluetooth.  If you go to the Support tab (at the top of the page - right side while in this forum) click on that and allow the auto-detect feature find the correct support page for that model.  Click on the "Let HP detect your product".  Then check the specs page to see if the product has a Bluetooth device.

 


I'm not an HP employee.
Did this message answer your question? Please indicate below as an Accepted Solution!
Did you find this message useful? Click on the "Was this reply helpful" Yes button.
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.