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Bluetooth Device not found

HP Recommended
Example: Pavilion X360
Microsoft Windows 10 (64-bit)



I am trying to update the Bluetooth driver but it is not working in my system. 


I also use the diagnose tools but it is saying there is no Bluetooth device in your laptop.


Please help me.




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Message 2 of 2
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HP Recommended

There is a possibility that the laptop does not have Bluetooth.  If you go to the Support tab (at the top of the page - right side while in this forum) click on that and allow the auto-detect feature find the correct support page for that model.  Click on the "Let HP detect your product".  Then check the specs page to see if the product has a Bluetooth device.


I'm not an HP employee.
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