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Raushanrahe
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Message 1 of 2
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Flag Post

Bluetooth Device not found

‎05-04-2020 05:40 AM - edited ‎05-04-2020 05:40 AM

HP Recommended
Product: Example: Pavilion X360
Operating System: Microsoft Windows 10 (64-bit)

Hi 

 

I am trying to update the Bluetooth driver but it is not working in my system. 

 

I also use the diagnose tools but it is saying there is no Bluetooth device in your laptop.

 

Please help me.

 

Regards

Raushan

1 REPLY 1
TheOldMan
Level 15
Level 15
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Message 2 of 2
Flag Post

‎05-04-2020 06:20 AM

HP Recommended

There is a possibility that the laptop does not have Bluetooth.  If you go to the Support tab (at the top of the page - right side while in this forum) click on that and allow the auto-detect feature find the correct support page for that model.  Click on the "Let HP detect your product".  Then check the specs page to see if the product has a Bluetooth device.

 


I'm not an HP employee.
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