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Microsoft Windows 10 (64-bit)
Cuando comprueba el dispositivo, aparece el logotipo de Bluetooth, pero con las actualizaciones desaparecidas, e intenta descargar e instalar los controladores para el dispositivo, pero no funciona. 
Alguien sabe cómo solucionarlo.
 
jsuazo_0-1590975074060.png

 

 
 
 
Cuando comprueba el dispositivo, aparece el logotipo de Bluetooth, pero con las actualizaciones desaparecidas, e intenta descargar e instalar los controladores para el dispositivo, pero no funciona. 
Alguien sabe cómo solucionarlo.
 
jsuazo_1-1590975092728.png

 

 
 
 
 
jsuazo_0-1590974859103.png

 

 
 
 
 
1 REPLY 1
HP Recommended

Hi:

 

Below is the link to the product specs page for your notebook.

 

https://support.hp.com/us-en/document/c04791522

 

It does not come with built in bluetooth networking, or that feature would have been listed along with the 1x1 802.11b/g/n WLAN wireless connectivity specification.

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