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HP Recommended
HP ProBook 6570B
Microsoft Windows 10 (64-bit)

Dear Sir,
I have recently installed Windows 10 ,64 Bit on HP ProBook 6570B.
Though the installation was successful and it showed the bluetooth signal , when I tried to send a file I am not able to send it and is asking me to  try it again ..The details of Bluetooth on Device Manager are:


1.Broadcom 2072 Bluetooth 4.0 adapter with hardware ID as :
    USB\VID_0A5C&PID_21E1&REV_0112
    USB\VID_0A5C&PID_21E1
2.Microsoft Bluetooth Enumerator with hardware ID :
    BTH\MS_BTHBRB
3.Microsoft Bluetooth LE Enumerator with hardware ID :
   BTH\MS_BTHLE

Please help me solve this problem at the earliest .

Thanks & Regards,
Himanshu K.





 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@hnk_001 

 

Please try

 

   http://ftp.hp.com/pub/softpaq/sp71501-72000/sp71572.exe

 

Otherwise use Windows 8.1 driver

 

   https://ftp.hp.com/pub/softpaq/sp66001-66500/sp66144.exe

 

Regards. 

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

3 REPLIES 3
HP Recommended

@hnk_001 

 

Please try

 

   http://ftp.hp.com/pub/softpaq/sp71501-72000/sp71572.exe

 

Otherwise use Windows 8.1 driver

 

   https://ftp.hp.com/pub/softpaq/sp66001-66500/sp66144.exe

 

Regards. 

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended
Thanks...!
HP Recommended

Dear Sir,

As told by you I installed the driver for Windows 10 for bluetooth. But now the bluetooth working on Windows 7, 32 bit has stopped working.The details given in the Device Manager are :
1.Broadcom 20702 Bluetooth 4.0 Adapter with hardware ID's as :
a)USB\VID_0A5C&PID_21E1&REV_0112

b)USB\VID_0A5C&PID_21E1

2.Microsoft Bluetooth Enumerator with hardware ID :
   BTH\MS_BTHBRB

I request you to please provide me the solution to overcome this problem.

Thanks & Regards,

Himanshu N. Karkhane

 

 

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