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- Bluetooth On HP ProBook 6570B not Working

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01-03-2020 10:46 AM - edited 01-03-2020 10:59 AM
Dear Sir,
I have recently installed Windows 10 ,64 Bit on HP ProBook 6570B.
Though the installation was successful and it showed the bluetooth signal , when I tried to send a file I am not able to send it and is asking me to try it again ..The details of Bluetooth on Device Manager are:
1.Broadcom 2072 Bluetooth 4.0 adapter with hardware ID as :
USB\VID_0A5C&PID_21E1&REV_0112
USB\VID_0A5C&PID_21E1
2.Microsoft Bluetooth Enumerator with hardware ID :
BTH\MS_BTHBRB
3.Microsoft Bluetooth LE Enumerator with hardware ID :
BTH\MS_BTHLE
Please help me solve this problem at the earliest .
Thanks & Regards,
Himanshu K.
Solved! Go to Solution.
Accepted Solutions
01-03-2020 12:34 PM
Please try
http://ftp.hp.com/pub/softpaq/sp71501-72000/sp71572.exe
Otherwise use Windows 8.1 driver
https://ftp.hp.com/pub/softpaq/sp66001-66500/sp66144.exe
Regards.
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01-03-2020 12:34 PM
Please try
http://ftp.hp.com/pub/softpaq/sp71501-72000/sp71572.exe
Otherwise use Windows 8.1 driver
https://ftp.hp.com/pub/softpaq/sp66001-66500/sp66144.exe
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
01-05-2020 08:04 AM
Dear Sir,
As told by you I installed the driver for Windows 10 for bluetooth. But now the bluetooth working on Windows 7, 32 bit has stopped working.The details given in the Device Manager are :
1.Broadcom 20702 Bluetooth 4.0 Adapter with hardware ID's as :
a)USB\VID_0A5C&PID_21E1&REV_0112
b)USB\VID_0A5C&PID_21E1
2.Microsoft Bluetooth Enumerator with hardware ID :
BTH\MS_BTHBRB
I request you to please provide me the solution to overcome this problem.
Thanks & Regards,
Himanshu N. Karkhane