Bluetooth connectivity issues on HP spectre x360

[nleven584]

I have an HP  spectre x360 and the Bluetooth connectivity is very poor. It constantly drops signal and/or fails to connect. I uninstalled and updated all the drivers as well as updated the BIOS via HPs support assistant to no avail. The bluetooth devices I have connected are a bluetooth mouse, bluetooth headphones, and bluetooth speaker. All these devices work flawlessly on my old computer. Scouring the internet seems to show this is a common issue likely related to known hardware failures in this model. I'd like to find a solution to this HP. Very frustrating out of a laptop that's not even two years old. Please help. 

[KrazyToad]

@nleven584

Welcome to HP Community

I have gone through your Post and I appreciate all your efforts and expertise in troubleshooting this issue

At this point I suggest you perform a Reset

You can refer to this Link: https://support.hp.com/in-en/document/c02919168

Also ensure Windows is up to date.

Select the Start  button, and then go to Settings  > Update & security  > Windows Update , and select Check for updates. If Windows Update says your device is up to date, you have all the updates that are currently available

Keep me posted how it goes

Thank you and have a wonderful day 😊

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