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Aleš
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Solved!

Bluetooth driver issue on HP EliteBook 8570w

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HP EliteBook 8570w
Microsoft Windows 7 (64-bit)

Hi,

 

HP Support Assistant could not help me on this one:-( 

Device Manager is not showing Bluetooth device,

I see only "Other Device" with BCM20702A0 (Windows unable to install; after Update driver was selected).

 

Suggestions?

Many Thanks

Aleš

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Paul_Tikkanen
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You're very welcome, Aleš.

 

Unfortunately, I wouldn't be able to help you with that problem.

 

I only knew that was the Bluetooth driver you needed for the Broadcom Bluetooth adapter.

 

Paul

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Paul_Tikkanen
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Hi::

 

You need this driver for that device...

 

This package contains the Broadcom Bluetooth driver and software for supported models that are running a supported operating system. Broadcom Bluetooth 4.0 Driver is required to enable Broadcom Bluetooth 4.0 devices and is compatible with Broadcom Bluetooth 3.0 and earlier versions.

 

https://ftp.hp.com/pub/softpaq/sp66001-66500/sp66402.exe

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Aleš
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Thanks Paul,

 

this helped a bit, but not completely:-( 

Sending files to/from phone was unsuccessful, reason unknown...

 

Thanks

Aleš

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Paul_Tikkanen
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You're very welcome, Aleš.

 

Unfortunately, I wouldn't be able to help you with that problem.

 

I only knew that was the Bluetooth driver you needed for the Broadcom Bluetooth adapter.

 

Paul

View solution in original post

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Aleš
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Thanks Paul,

 

yes, I guess this is it...  Will mark your suggestion as correct solution here:-)

 

Cheers,

Aleš

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Paul_Tikkanen
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Anytime, Aleš.

 

There is a newer version of the BT driver if you want to try it, but I don't know if it will make a difference.

 

6.5 Rev.T     Aug 28, 2015

 

https://ftp.hp.com/pub/softpaq/sp72501-73000/sp72617.exe

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