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partrickkmn
Level 1
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Message 1 of 7
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Solved!

Bluetooth

HP Recommended
HP Notebook - 15-r132wm (ENERGY STAR)
Microsoft Windows 10 (64-bit)

Why does the HP customer support - software and driver downloads offer Broadcom Bluetooth Driver and MediaTek (Ralink) Bluetooth Software Driver downloads if my HP Notebook - 15-r132wm (ENERGY STAR) doesn't have bluetooth hardware and doesn't support bluetooth?

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Paul_Tikkanen
Level 21
Level 21
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Message 2 of 7
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HP Recommended

Hi:

 

That is because HP uploads every possible device driver that could have come with any notebook in the entire 15-r1xx model series.

 

HP does not list just the drivers specific to any specific model number PC...notebook or desktop.

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Paul_Tikkanen
Level 21
Level 21
142,460 66,024 22,303 34,314
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HP Recommended

Hi:

 

That is because HP uploads every possible device driver that could have come with any notebook in the entire 15-r1xx model series.

 

HP does not list just the drivers specific to any specific model number PC...notebook or desktop.

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partrickkmn
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How do I know which drivers need updating?

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partrickkmn
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Thank you, by the way.

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Paul_Tikkanen
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HP Recommended

You're very welcome.

 

I recommend you use the HP support assistant software and see if it finds any driver updates for your notebook.

 

If you don't have the HP support assistant software installed, you can download it from the link below.

 

Click on the orange download button at the top right side of the page.

 

https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html

 

I see from the specs that your notebook originally came with W8.1 from HP, so there may not be many, if any driver updates for W10.

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partrickkmn
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Thanks again. Have a great weekend!

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Paul_Tikkanen
Level 21
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Anytime.

 

Glad to have been of assistance.

 

You have a good weekend too!

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