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‎11-24-2020 11:16 AM - edited ‎11-24-2020 11:16 AM

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Service Manual 

 

It's Intel or Realtek wireless. 

 

Intel driver:

 

https://downloadcenter.intel.com/download/29902/Windows-10-Wi-Fi-Drivers-for-Intel-Wireless-Adapters...

 

Realtek driver can be downloaded from the link in the last post here:

 

https://h30434.www3.hp.com/t5/Notebook-Wireless-and-Networking/Realtek-RTL8822BE-802-11ac-PCIe-Adapt...

 

If neither of these works then I am thinking the wireless card is bad and needs replacement. Pretty inexpensive and fairly easy to do. See p. 35 of the Manual

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‎11-24-2020 04:31 PM

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I put both drivers on a Flash Drive and tried them both.   Rebooted the computer after the install. Received 2 Error Messages,

 

1. "Windows did not detect a properly installed Network Adapter.  If you have a Network Adapter, you will need to re-install the driver".

 

2. "Windows could not find a driver for your Network Adapter"

 

Getting a little frustrated.  Maybe it's a hardware issue...maybe the Network Adapter is loose on the main board...?

Any other suggestions.  I am not willing to spend any more money on this machine.  I did have to buy a new power cord.

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‎11-24-2020 04:36 PM

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Sorry, hit reply too quickly.  There are no available connections and the Network Connection Folder is empty.

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‎11-25-2020 05:39 AM

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Then the wifi card is bad. It is socketed on the motherboard and can be replaced. Maybe $15 for a new one. The Manual shows how to open the laptop. 

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‎11-27-2020 03:34 PM

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Hope you had a good Thanksgiving.

I am going to take apart the machine and see what's going on.

 

Thank you.

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