Can connect to WIFI via Phone's Hotspot but Cannot Connect directly to Wifi Router

[ENVY_6_1126sa]

Recently dug out my old laptop to use whilst my current one is being repaired

Decided to upgrade to Windows 10

Now for some reason cannot directly connect to Wifi for internet, the only way I can get online is via a mobile hotspot that is sharing my wifi.

I have:

1) Tried troubleshooting Network: unable to resolve

2) Tried re-downloading/installing the drivers for my Wifi Adaptor (both from the HP official website and via the Device manager "update driver"

3) Tried Resetting the Router

4) Tried resetting the laptop into factory mode.

5) Tried to reset SSID

I no longer know what to do, please may I ask for some advice?

The only strange thing I've noticed is that when I look for the drivers on the HP website it only goes up to Windows 8.1? 

Could it be that due to upgrading to Windows 10 there isn't a supported driver?

I have also tried to restore to the previous version but it keeps running into an error 

Ralink RT3290 802.11bgn Wi-Fi Adaptor

AMD A6-4455M APU with Radeon (tm) HD Graphics 2.10 GHz

64-bit Operating System, x64-based processor

[asmita6658]

@ENVY_6_1126sa

Greetings!

 
Welcome to the HP Support Community. This is a great place to get support, find answers and tips to your technical queries. I have reviewed your post and I understand, there's an issue with the Wi-Fi. 

Appreciate you trying the steps. Don't worry, I'm here to help! 

Possible Reasons - This issue can occur due to various reasons like the settings, upgrade, hardware to name few.

Let’s try these steps -

Step 1 Network Troubleshooter -

1) In the search box, type and open "Troubleshooter".
2) Click on "Network and Internet".
3) Click on "Internet Connections". 

Step 2 Run Network commands -

1) In the search box on the taskbar, type Command prompt, press and hold (or right-click) Command prompt, and then select Run as administrator > Yes.
2) At the command prompt, run the following commands in the listed order, and then check to see if that fixes your connection problem:
Typenetsh winsock reset and press Enter.
Typenetsh int ip reset and press Enter.
Typeipconfig /release and press Enter.
Typeipconfig /renew and press Enter.
Typeipconfig /flushdns and press Enter.

Step 3 Re-install the Network Adapter -

1) In the search box on the taskbar, type Device Manager, and then select Device Manager from the list of results.
2) In Device Manager, select Network adapters > the network adapter name.
3) Right-click on the network adapter, and then select Uninstall device > Delete the driver software for this device check box > Uninstall.
4) Restart the computer. 

Also, try updating the computer - 

Step 4 Windows Updates troubleshooter - 

Click on this link to run the troubleshooter.

Step 5 Windows Updates - 

1) In the search box, type and open Windows Updates. 
2) Check for updates. 
3) If the updates are available, click on install and restart the computer. 

Step 6 HP Support Assistant Updates - 

1) In the search box, type and open HP Support Assistant. 
2) Check for updates. 
3) If the updates are available, click on install and restart the computer. 

Let me know how that goes.

To thank us for our efforts to help you, click here to access your public post and Select - "Accept as solution" and click on the  "Thumbs up". 

Have a great day ahead 🙂