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Common problems for Connectivity Issues
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HP 17.3 inch Laptop PC 17-c0000 (2W0J1AV)

I' changed wifi in a new location and I'm trying to tell the printer to use the new wifi.  I'm not certain how to do that.

Laptop is working on new wifi good.  Printer is a Deskjet 2755e

1 REPLY 1
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Hi @SantaJerry,

 

Welcome to the HP Support Community! 

 

Thanks for reaching out about your query regarding Changing Wi-Fi Settings on the HP DeskJet 2755e!

We're thrilled to have the opportunity to assist you and provide a solution.

 

Try these steps:

Prepare for Connection:

  • Make sure your printer is turned on.
  • Ensure your computer or mobile device is connected to the new Wi-Fi network.

Use HP Smart App:

  • Download and install the HP Smart app on your computer or mobile device if you haven't already.
  • Open the HP Smart app and click on your printer.
  • Go to "Printer Settings" and choose "Wi-Fi Setup".
  • Follow the instructions in the app to connect your printer to the new Wi-Fi network.

Use WPS (if supported):

  • If your router supports WPS, press the WPS button on your router.
  • Within two minutes, press and hold the Wireless button on your printer for three seconds.
  • The printer will attempt to connect to the Wi-Fi network.

Manual Setup Using Printer Control Panel:

  • On some models, you can manually select Wi-Fi setup options from the printer's control panel display. Look for a gear or Wi-Fi icon and follow the prompts to select your Wi-Fi network and enter the password.

Using the HP Website:

  • You can find support guides directly from HP for any additional steps that may be specific to your DeskJet model on the official HP support website.

I hope this helps.

 

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍

 

Take care and have an amazing day ahead! 🚀

 

Best regards,

Kuroi_Kenshi
I am an HP Employee

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