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‎01-03-2022 12:41 PM

HP Recommended
Product: HP DESKJET 3755
Operating System: Microsoft Windows 10 (32-bit)

I recently upgraded my wifi to fiber, have a new

router and every printer in my home reconnected with no problem except my one HP DESKJET printer. Can I get someone help 

me reconnect this printer?

 

Category:
1 person had the same question
1 REPLY 1

‎01-03-2022 02:24 PM

HP Recommended

@NAILAH 

 

Welcome to HP Support Forum. Please use the following instructions to fix:


                        https://www.hp.com/au-en/campaigns/wireless-printing-center/reconfiguring-system-help3.html


Please also note: Your printer may only support 2.4GHz therefore you need to check and allow your router to broadcast both (dual) bands which are 2.4GHz and 5.0GHz.


Regards.

BH
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