Does HP15-bs020wm Notebook have a built-in Bluetooth?

[Onyiro_GP]

Hello everyone, I just got the HP 15-bs020wm and I can't find the option to turn on Bluetooth. Tried troubleshooting but it says device is not Bluetooth enabled. Any solution please, 'cause am having a hard time connecting my PC to my mobile phone. 

[Paul_Tikkanen · Accepted solution]

Hi:

Below are the links to the parts list and service manual for your notebook...

http://partsurfer.hp.com/search.aspx

http://h10032.www1.hp.com/ctg/Manual/c05493257

From the parts list you can see that your notebook comes with a Assembly WLAN RT TACORI BGN 1X1 Wifi adapter, with the part number 927235-855.

Looking up that part number in the service manual, chapter 3, page 19, you will see that the part number decodes to a Realtek RTL8188EE wifi adapter.

That model is wifi only, not a combination wifi/bluetooth adapter, so your model does not come with built in bluetooth.

You have two options...purchase an external usb bluetooth adapter, which is the easiest thing to do, or replace the internal wifi adapter with the Reaitek 8723DE wifi/bluetooth adapter which is HP part # 927230-855.

The wifi card removal and replacement procedures can be found in chapter 6.

You can read over the procedures to see if that is something you feel comfortable doing.

[Onyiro_GP]

Thanks a lot for the info Paul, I think I'll visit the service center to get a WiFi & Bluetooth adapter installed. Thanks a lot.

[Paul_Tikkanen]

You're very welcome.