• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution to resolve the Realtek 8852BE-V Choya WiFi Disconnection Issue Click here to view the instructions!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP Notebook - 15-ay516tx
Microsoft Windows 10 (64-bit)

Does my laptop support the 5 Ghz band of network? and if yes then how do i enable it?

 

From Command Prompt by Typing netsh wlan show drivers and pressing Enter found,

Radio types supported : 802.11n 802.11g 802.11b

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

You're very welcome.

 

Since I don't work for or represent HP, I don't exactly know what the warranty terms would be.

 

Generally, you won't void the warranty as long as you don't break anything in the process of installing hardware.

 

Here is the replacement wifi card I recommend for your notebook...

 

Realtek RTL8821CE 802.11 ac 1x1 WiFi + Bluetooth 4.2 Combo Adapter (MU-MIMO supported)

 

HP Part # L17365-005.

 

Unfortunately, the card has been on back order from HP for months now.

 

However, you can find one for sale on eBay. Pick a seller that ships to your country.

 

https://www.ebay.com/sch/i.html?_from=R40&_nkw=L17365-005&_sacat=0&_sop=15

 

Here is the link to the service manual.  The wifi card R & R procedure can be found in chapter 6.

 

http://h10032.www1.hp.com/ctg/Manual/c05087748

 

I recommend you get a set of notebook pry tools to help separate the plastic parts.

 

That will help you from scratching and/or marring the plastic.

 

https://www.amazon.com/Zacro-Professional-Non-Abrasive-Spudgers-Anti-Static/dp/B01F52ZPBQ/ref=asc_df...

View solution in original post

5 REPLIES 5
HP Recommended

Hi:

 

No, it doesn't.

 

Anytime you see a wifi N adapter with a suffix that ends in b/g/n, that means it is a single band (2.4 GHz only) wifi adapter.

 

Dual band wifi N adapters have suffixes that end in a/b/g/n or a/g/n.

 

If you want to replace the single band wifi card with a dual band one, let me know and I will give you a recommended replacement.

HP Recommended

Thanks for your reply. Please provide a recommended replacement. As my laptop is still under warranty do I need  to replace the wifi card by service centre guy?

HP Recommended

You're very welcome.

 

Since I don't work for or represent HP, I don't exactly know what the warranty terms would be.

 

Generally, you won't void the warranty as long as you don't break anything in the process of installing hardware.

 

Here is the replacement wifi card I recommend for your notebook...

 

Realtek RTL8821CE 802.11 ac 1x1 WiFi + Bluetooth 4.2 Combo Adapter (MU-MIMO supported)

 

HP Part # L17365-005.

 

Unfortunately, the card has been on back order from HP for months now.

 

However, you can find one for sale on eBay. Pick a seller that ships to your country.

 

https://www.ebay.com/sch/i.html?_from=R40&_nkw=L17365-005&_sacat=0&_sop=15

 

Here is the link to the service manual.  The wifi card R & R procedure can be found in chapter 6.

 

http://h10032.www1.hp.com/ctg/Manual/c05087748

 

I recommend you get a set of notebook pry tools to help separate the plastic parts.

 

That will help you from scratching and/or marring the plastic.

 

https://www.amazon.com/Zacro-Professional-Non-Abrasive-Spudgers-Anti-Static/dp/B01F52ZPBQ/ref=asc_df...

HP Recommended

Thanks again for detailed help.😊

HP Recommended

Anytime.

 

Glad to have been of assistance.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.