Downloaded driver from hp web site and set it up once wifi and bluetooth icon showed then disabled a

[Topu009]

Windows 11 is my operating system. Which I installed two days ago. The problem I see now is that with wifi and bluetooth enabled, I go back to Venice. Downloaded driver from hp web site and set it up once wifi and bluetooth icon showed then disabled again. Someone please help

[Raj_05]

Hi @Topu009,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

It sounds like you're having trouble with the Wi-Fi and Bluetooth drivers on your HP laptop after installing Windows 11. Here are some steps to troubleshoot the issue.

Update Drivers:

• Go to the HP Support website and ensure you have the latest drivers for your specific model, particularly for the network and Bluetooth adapters.
• You can also check Windows Update to see if there are any additional drivers available.

Device Manager:

• Right-click on the Start button and select Device Manager.
• Expand the Network adapters and Bluetooth sections.
• Right-click on your Wi-Fi and Bluetooth devices, and select Uninstall device. Make sure to check the box for "Delete the driver software for this device" if available.
• Restart your laptop, and Windows should automatically reinstall the drivers.

Network Troubleshooter:

• Go to Settings > System > Troubleshoot > Other troubleshooters.
• Run the Network Adapter troubleshooter and follow the prompts.

Power Management Settings:

• In Device Manager, right-click on your Wi-Fi adapter and select Properties.
• Go to the Power Management tab and uncheck the option that says "Allow the computer to turn off this device to save power."

BIOS Settings:

• Restart your laptop and enter the BIOS (usually by pressing F10, Esc, or a similar key during startup).
• Check the settings for wireless options and ensure Wi-Fi and Bluetooth are enabled.

Check for Windows Updates:

• Sometimes, updates can resolve compatibility issues. Go to Settings > Windows Update and check for updates.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support