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‎10-05-2024 03:59 AM - edited ‎10-05-2024 04:16 AM

HP Recommended
Product: HP ProBook 4540s Base Model Notebook PC
Operating System: Microsoft Windows 10 (64-bit)

Dear Support Team,

 

I am reaching out to seek assistance with my HP ProBook 4540s. I encountered an error while attempting to install the Qualcomm Atheros QCA9000 series Bluetooth 4.0+HS driver and the Qualcomm Atheros QCA9000 series wireless LAN driver. The error message stated, "The device may not be present or could have been ejected/unplugged from the system."

 

Additionally, I am unable to locate the newly installed application in the Network Adapter settings to establish a connection.

 

Could you please guide me on how to resolve these issues?

 

Thank you for your support.

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