-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Wireless and Networking
- Ethernet Port Clip

Create an account on the HP Community to personalize your profile and ask a question
10-10-2020 09:06 PM
So I have an Omen 17T-AN100, my girlfriend stepped on my ethernet cord one day, and the ethernet port clip snapped off. I am attempting to try and find a replacement part for this, however, I am unsure of a part number or anything like that. It's literally just the clip, not the spring or anything like that. If anyone can direct me towards a part number I will, if pictures are needed to better understand let me know.
Solved! Go to Solution.
Accepted Solutions
10-14-2020 01:34 PM
@Jagernauts I appreciate the details, I've reported the same to the R&D team as the support brackets are missing from the guide for your device, although I'm not sure when that would be updated on the guide and I wouldn't want to keep you waiting, I suggest you talk to HP support and discuss your options, follow the below steps to get started:
1) Click on this link - http://www.hp.com/contacthp/
2) Click on Sign-in or select the product using the below step:
3) Enter the serial of your device.
4) Select the country from the drop-down.
5) Click on "Show Options".
Fill the web-form, to populate a case number and phone number for yourself!
Also, if you are having trouble navigating through the above options, it's most likely because the device is out of warranty, if yes? please send me a private message with the region you are contacting us from,
here's how private messages work: Click here for details.
If you wish to thank me for my efforts, you could click on "Accept as solution" on my post as the solution should help others too.
Riddle_Decipher
I am an HP Employee
Learning is a journey, not a destination.
Let's keep asking questions and growing together.
10-13-2020 02:28 PM
@Jagernauts you may order the replacement parts on the HP Parts Store, If you've already looked for it and couldn't find it on the HP Parts Store, you may want to get it locally at the online store such as Amazon or eBay, etc...as the part numbers are universal.
You can also find the relevant part numbers using the HP Maintenance and Service Guide
P.S: Welcome to HP Community 😉
I hope that answers your query,
If it did, simply select "Accept as solution", to help the community grow,
And if you wish to thank us for our efforts, click on the thumbs up for kudos.
Have a great day ahead.
Riddle_Decipher
I am an HP Employee
Learning is a journey, not a destination.
Let's keep asking questions and growing together.
10-14-2020 11:55 AM
@Jagernauts As I mentioned earlier, you can either purchase it using the link to HP Parts store, or make use of the universal HP part number to order it on any local online store such as Amazon, etc... let me know if you need any thing else!
Good luck!
Riddle_Decipher
I am an HP Employee
Learning is a journey, not a destination.
Let's keep asking questions and growing together.
10-14-2020 12:32 PM
Here’s a video, since I can’t post photos. https://youtu.be/f8hLwyV4puU
Again, OMEN 17T-AN100, 2XP11AV
10-14-2020 01:34 PM
@Jagernauts I appreciate the details, I've reported the same to the R&D team as the support brackets are missing from the guide for your device, although I'm not sure when that would be updated on the guide and I wouldn't want to keep you waiting, I suggest you talk to HP support and discuss your options, follow the below steps to get started:
1) Click on this link - http://www.hp.com/contacthp/
2) Click on Sign-in or select the product using the below step:
3) Enter the serial of your device.
4) Select the country from the drop-down.
5) Click on "Show Options".
Fill the web-form, to populate a case number and phone number for yourself!
Also, if you are having trouble navigating through the above options, it's most likely because the device is out of warranty, if yes? please send me a private message with the region you are contacting us from,
here's how private messages work: Click here for details.
If you wish to thank me for my efforts, you could click on "Accept as solution" on my post as the solution should help others too.
Riddle_Decipher
I am an HP Employee
Learning is a journey, not a destination.
Let's keep asking questions and growing together.