08-06-2016 04:11 AM
after installing Windows 10 does not work me the wi-fi, I can not find a compatible driver. Looking I found one but it gives me the driver installation problems
Solved! Go to Solution.
08-07-2016 10:39 AM
Thanks for posting on the HP Forum, and welcome! 🙂
I'd be happy to help with the wireless driver problems you're having since upgrading to Windows 10.
I'll need to know your product number. You can follow the steps here - http://ow.ly/XnZL300dhzo - to find it.
I look forward to hearing back, and working toward a resolution for this issue.
If these steps resolved your issue please click "Accept as Solution." You can also click the "Kudos, Thumbs Up" on the right to say "Thanks!"
08-09-2016 09:34 AM
I have been entrusted to take over for HeyListen while she is away from the HP Support Forums. I tried to look up the information you had provided and I am unable to find a product using the product number you had given.
What Notebook do you have?
I work on behalf of HP
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
Click the Thumbs Up on the left to say “Thanks” for helping!