HP Chromebook - 14-ak050nr network is 20Mbps, wired, wireless

[VolleyPaul]

Please help.  I have an older HP chromebook 14 ak050nr (2016 ish) Problem is network performance.  No matter whether connected to wireless 2.5 GHZ, 5  GHz, usb Ethernet hardline, my chromebook speed test always comes in at 17 Mbps.  I can sit in same room as WiFi router with iPad mini v2 and see 150Mbps.  I have a newer chromebook ($200) that hits 90bps.  Even a usb2.0 Ethernet adapter to a hardline connection shows 17Mbps.  Is the network interface that slow?  I assumed when I saw a spec saying it supported ac that it would at least get to 50Mbps.  

Chrome os is up to date: 85.0.4183.84.  
all devices running same speed test (spectrum speed test web page)

thanks for the help.

[KrazyToad · Accepted solution]

@VolleyPaul

Welcome to HP Community

I have gone through your Post and would like to help

I suggest you perform a Power Wash and keep me posted how it goes

Link: https://support.hp.com/us-en/drivers

Thank you

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

[VolleyPaul]

Thanks for the help.  Yep, power wash undid whatever was wrong.  150Mbps.

I’ll accept as solution.

[KrazyToad]

@VolleyPaul

I'm glad you got this sorted out

Drop us a message anytime you need help

Thank you