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HP Recommended

Hello,

The disconnections seem to happen less frequently when being closer tho the router.

 

HP Recommended

Hello @malgepav 

 

(1) Change Power Options

ub6424_2-1666377830806.png

 

(2) Restart Windows

(3) Test <wireless connection> on battery ( no charger connected ! )

(4) Please report back

HP Recommended

Hello, thank you for your suuport, the problem disappeared after I had installed a new router supporting WiFi 6 (ax) and turned the 2.4 mode off completely!

Modern devices seem to suit best for modern technology))

 

 

HP Recommended

@malgepav wrote:

Hello, thank you for your support, the problem disappeared after I had installed a new router supporting WiFi 6 (ax) and turned the 2.4 mode off completely!

Modern devices seem to suit best for modern technology))

 

 


Hello @malgepav

You're welcome !

You did a great job !

Good luck

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