HP Pavilion dv6 notebook pc, wifi not working

[Norm-dePlume]

This thread is a bit old, but I thought I would post this, in case someone out there needs it:

I was given an HP Pavilion DV6 notebook/laptop computer, because the previous owner had experienced a complete WiFi connectivity failure after re-installing the OS. 

Note: HP Pavilion DV6

Model: dv6-2155dx

They tried many of the suggestions posted, but nothing worked.  They gave up, purchased an Asus, and gave the system to me.  I work with computers, so I completely re-installed Windows 7 Pro x64 from 'bare metal.'   I updated ALL of the drivers, from the official HP Pavilion DV6 website.  Neither the Atheros nor the Broiadcom drivers worked - at all.  [For the record, the Realink wired LAN worked well immediately.]  The system INSISTED the wifi card/radio was not present, during and after the driver installation procedure.  I knew that it was - perhaps it had failed, but it was present.

Frustrated, I opened up the unit (removed the  battery, then removed the two screws holding the bottom plate which allows access to the hard drive.  Underneath the hard drive, there is a 'mini-PCI' slot for the wireless radio card.  Obscuring the details of this wireless card is an HP sticker, detailing the replacement HP part number for said card.

Guess what folks - after carefully removing the sticker, the wireless card is neither Atheros nor Broadcom - it is an Intel Wifilink 1000 card!  This explains why the Atheros and/or Broadcomm drivers do not work.  However, it does NOT explain why HP doesn't mention the fact that these laptops might use a third type of wifi card.

As of 10/28/2013, here is the link to the HP version of the Intel WifiLink 1000 drivers:

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?cc=us&lc=en&dlc=en&softwareitem=ob-76419-1

Released:

2009-10-22

File name:

sp44948.exe [1/1, 7.13M]

Version

12.5.0.59

Compatibility:

Microsoft Windows 7 (32-bit)
Microsoft Windows 7 (64-bit)

If the link becomes stale, the important bit is the "sp44948.exe" name of the file.  Google can be your friend, although their latest "terms of service' seem creepy to me.  (end of mini-rant).

In any event, in my case I needed to:

(1) Have the HP Wireless Assistant installed.  For the HP Pavilion DV6-2155dx, the link is here:

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&lc=en&dlc=en&product=4121236

(2) Enable the Microsoft Mobility Center (if you had disabled it, as I had, due to posts like this one):

http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_programs/windows-mobility-center-...

(3) uninstall either/both the HP recommended Atheros and/or Broadcom wifi drivers for the Pavilion;

(4) reboot, and install the Intel WifiLink 1000 drivers.

Once completed, the wifi works immediately, and quite well (at least on my system).  I hope this helps someone else out there.  Good luck.

[Kurozuki]

My friend's HP Pavilion dv6 notebook wifi isn't working. She's had problems before, but now the button won't even turn on. I suggested a system restore, but I'm not quite sure it'll work. It won't connect to the wifi in the household. I've held down the button, I've restarted the computer numerous times. She's just held down the power button and restarted it that way. But it will not connect or turn on. When I try to go to the manual connection at the bottom the screen, it says "No connections available". I even troubleshooted, it tells me that I must "Plug an Ethernet cable into this computer" When I go to the next page, it tells me the problem, "Problems found: A network cable is not properly plugged in or may be broken-Not fixed". I usually know the answers to these problems, but I really don't know right now. It could just be that the laptop is messing up. If anyone has any suggestions, I would greatly apprectiate them. Thank you. 

[Kurozuki]

Oh nevermind, sorry. Since I hadn't actually restarted it yet, I went and properly restarted the laptop, and now its working. I believe when she shut it down by holding down the button, it restarted back with the previous setting it was in, which was the problem. I have it working now. But if anyone does read this and wants to post anyway, I'd still appreciate it, there could be a reason it wasn't working. Thanks.

[Director-Tech]

The updated Intel driver worked for my daughters Pavilion as well. Why wouldn't HP have the updated Intel driver on their site? The driver listed there was from 2012. Pays to go to the manufacturer for the latest updates.

[lucky-frank]

I have an HP Pavillion dv6 3216 notebook. I recently reinstalled the OS  due problems with windows 7 start up that also damaged the key board. But, now cannot connect to our home  wifi/network which is a New problem since reinstallation.

What should I do?

[Mrstenter]

Hi Lucky-frank,

I understand you are having issues after reloading your Operating system on your HP Pavilion dv6-3216us Notebook and connecting with wireless. Here is a document on how to troubleshoot this issue.

https://support.hp.com/us-en/document/c05207063 

Hope this helps.

Thanks.

[lucky-frank]

thanks, finally got it to connect to my home wifi network.

[princeahmad231]

this is exactly the same which is happening with me ! plz help me

[MaryAnnB56]

I needed an Intel Driver and it worked for me and thankyou.

[Devang_7]

hi I'm having hp pavillion 15-n013tx laptop and I'm haveing problem to connect the wifi, thought it show having internet access the pages aren't loaded and nothing is working



I'm having WINDOWS 8
64-BIT