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Microsoft Windows 10 (64-bit)

My fiancé has a 2020 model of the HP x360 Spectre, the wireless module attached to the motherboard went out last week.  While we purchased it less than a year ago, the warranty was still expired because it had sat in the big box store we purchased it from for longer than we thought.   researching this issues brought me to posts like this one below, stating motherboard issues in general with the x360.  Is it possible to receive a warranty repair for a widespread issue like this? 

https://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/SPECTRE-X360-Motherboard-Recal...

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@DrBuzzKill

Welcome to the HP Support Community!

 

I want to thank you for taking the time to speak to us today.

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

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ECHO_LAKE
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.