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‎06-23-2019 02:06 PM

HP Recommended
Product: HP ENVY 15 notebook pc
Operating System: Microsoft Windows 10 (64-bit)

all other devices show my hotspot  on detect network but not on my laptop HP ENVY 15 NOTEBOOK. windows 10 64 bit running. Hotspot on Pixel 2XL

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Accepted Solutions

‎06-23-2019 03:41 PM

HP Recommended

Well I changed the pixel to 2.4 and it worked!  My husbands Iphone XR is on same service verizon, and his shows up as a hotspot. Do iphones not broadcast at 5? Thanks!

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3 REPLIES 3

‎06-23-2019 03:10 PM

HP Recommended

@sheila7373 

 

What is your machine ? Pavilion or Envy, what is it model/product ? Your machine may only see 2.4GHz and your Pixel 2XL may ONLY broadcast 5.0GHz therefore your machine can't see it. Please check and make sure your Pixel 2XL to broadcast both bands,

 

Regards,

BH
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‎06-23-2019 03:41 PM

HP Recommended

Well I changed the pixel to 2.4 and it worked!  My husbands Iphone XR is on same service verizon, and his shows up as a hotspot. Do iphones not broadcast at 5? Thanks!

Was this reply helpful? Yes No

‎06-23-2019 04:00 PM

HP Recommended

@sheila7373 

 

My phones (yes both of them Android and iOS) broadcast both bands. I don't know the Pixel but my Samsung and Apple broadcast both. Your husband's iPhone should do the same.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No
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