• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
Microsoft Windows 10 (64-bit)

PLEASE HELP!!!

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

It's a physical piece of hardware which your PC does not have or you wouldn't be asking how to use a SIM card in your notebook.

 

Every Probook 640 G8 has a SIM card slot.

 

What 90% of them don't have is the WWAN adapter that is needed to connect to a cellular network.

 

All the SIM card does is authorize you to use your cellular provider's network.

 

Below is the link to the service manual for your notebook.

 

Chapter 5, page31 has the supported WWAN adapter with the HP part number that is used in your notebook.

 

Maintenance and Service Guide

 

In order for the SIM card to work, your notebook must have the following WWAN adapter listed under the Network Adapters device manager category:

 

Pandora Intel XMM® 7360 LTE    HP Part # L70670-002

 

 

View solution in original post

7 REPLIES 7
HP Recommended

Your notebook does not have the required WWAN adapter which is an expensive option in order for the SIM card to work.

HP Recommended
is wwan a driver or a network card?
HP Recommended

It's a physical piece of hardware which your PC does not have or you wouldn't be asking how to use a SIM card in your notebook.

 

Every Probook 640 G8 has a SIM card slot.

 

What 90% of them don't have is the WWAN adapter that is needed to connect to a cellular network.

 

All the SIM card does is authorize you to use your cellular provider's network.

 

Below is the link to the service manual for your notebook.

 

Chapter 5, page31 has the supported WWAN adapter with the HP part number that is used in your notebook.

 

Maintenance and Service Guide

 

In order for the SIM card to work, your notebook must have the following WWAN adapter listed under the Network Adapters device manager category:

 

Pandora Intel XMM® 7360 LTE    HP Part # L70670-002

 

 

HP Recommended
I am very grateful for the clarification, thank you very much. I am from Mozambique, could you recommend an online store where I can buy or can I buy through Ali Express?
HP Recommended

You're very welcome.

 

Unfortunately, I would not be able to help you find the WWAN part number you need.

 

Perhaps you can contact one of HP's authorized parts suppliers who do business in Mozambique to see if they can find the part you need:  The country list is alphabetical.

 

The HP Parts Store | HP Computer Parts | HP Printer Parts | HP parts | hp batteries | SSD | printhea...

HP Recommended
Is there a universal plate beyond the reference you mentioned?
HP Recommended

None that I know of.

 

We use eBay in the United States to find computer parts.

 

This card is located in the UK.

 

NEW SEALED FIBCOM / HP L70670-005 / L70670-002 / L850-GL / 917823-003 WWAN CARD | eBay

 

The HP parts store in the US sells the card for a whopping $241.29!

 

The HP Parts Store - HP Computer Parts - HP Printer Parts - HP parts - hp batteries - SSD - printhea...

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.