How do I fix my computer bad signal?

[jevaughni]

I recently got this laptop last week but I have noticed that it had bad Wi-fi signal. I can't even Go four feet from the WiFi Rota. I tried some tips. that didn't work. So should I buy a WiFi adapter or you can help me?? By the way, I'm using an Hp15-dy5073dx

[Sneha_01]

HI @jevaughni,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

If you’re experiencing poor Wi-Fi signal on your HP 15-dy5073dx laptop, there are several troubleshooting steps you can take to try to resolve the issue before deciding to purchase an external Wi-Fi adapter. Here’s a systematic approach to addressing Wi-Fi connectivity problems:

1. Check Wi-Fi Settings and Connectivity:

• Press the Wi-Fi button on your keyboard (if available) or check if Wi-Fi is turned on in the Windows settings.
• Go to Settings > Network & Internet > Wi-Fi and ensure that Wi-Fi is turned on.
• Ensure that you are connected to the correct network and that the network signal strength is adequate.

2. Update or Reinstall Wi-Fi Drivers

• Right-click the Start button and select Device Manager.
• Expand the Network adapters section.
• Right-click on your Wi-Fi adapter and select Update driver.
• Choose Search automatically for updated driver software.
• In Device Manager, right-click on your Wi-Fi adapter and select Uninstall device.
• Restart your laptop. Windows should automatically reinstall the drivers.

3. Check Router Settings and Placement

• Ensure your router is placed centrally and away from obstructions.
• Avoid placing the router near large metal objects or electronic devices that may cause interference.
• Check your router’s settings to ensure it’s broadcasting on the correct frequency (2.4 GHz and/or 5 GHz).
• Log into your router’s web interface and make sure it is set to use channels that are less crowded (you can use tools like Wi-Fi Analyzer to find less crowded channels).

4. Adjust Power Settings

• Go to Device Manager > Network adapters > right-click on your Wi-Fi adapter and select Properties.
• Go to the Power Management tab and uncheck Allow the computer to turn off this device to save power.
• Go to Control Panel > Power Options and ensure your power plan is set to Balanced or High performance. Check Change plan settings > Change advanced power settings and ensure that wireless adapter settings are set to Maximum performance.

5. Run Network Troubleshooter

• Windows Network Troubleshooter:
  • Go to Settings > Update & Security > Troubleshoot.Select Internet Connections and run the troubleshooter.

6. Check for Interference

• Other Devices:
  • Check if other devices (phones, microwaves, etc.) are causing interference with the Wi-Fi signal.
  • Test the Wi-Fi signal in different locations to identify any potential sources of interference.

I hope this helps.

Take care and have a good day.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Rachel571

HP Support