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HP Recommended
HP EliteBook 840 G3
Microsoft Windows 10 (64-bit)

Hello..

I am asking about hot to connect to internet using sim card slot

i found some notes in product specification which tells it's available in select country and and must be pre-configured.

 

Thanksunsupported.png

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

You're very welcome.

 

As I posted yesterday, you are missing the hardware, which is why the drivers won't install.

 

90% of 840 G3 notebooks don't have the optional WWAN adapters.  100% of them have SIM card slots.

 

Here is the link to the service manual.  Find the procedure to remove and replace the WWAN adapter.

 

No doubt you will find an empty slot.

 

http://h10032.www1.hp.com/ctg/Manual/c04887250

View solution in original post

9 REPLIES 9
HP Recommended

Hi:

 

In order for the sim card to work, your notebook has to have the optional WWAN card as set forth in the note in the screen shot you posted.

 

Your notebook would need to have one of these model WWAN cards, which would appear under the Network Adapters device manager category.

 

HP lt4120 Qualcomm® Snapdragon X5 LTE Mobile Broadband Module
HP hs3110 HSPA+ Intel® Mobile Broadband Module

If you don't see either of those devices listed, than you cannot connect to the internet using a SIM card.

HP Recommended

i have already downloaded these two drivers

(HP hs3110 HSPA+ Intel® Mobile Broadband Module) installed successfully but it doesn't listed in network adapter category,

and  when i tried to install (HP lt4120 Qualcomm® Snapdragon X5 LTE Mobile Broadband Module) it show me this message bellow 😞error.png 

 

 

HP Recommended

You're very welcome.

 

As I posted yesterday, you are missing the hardware, which is why the drivers won't install.

 

90% of 840 G3 notebooks don't have the optional WWAN adapters.  100% of them have SIM card slots.

 

Here is the link to the service manual.  Find the procedure to remove and replace the WWAN adapter.

 

No doubt you will find an empty slot.

 

http://h10032.www1.hp.com/ctg/Manual/c04887250

HP Recommended

thanks a lot ..

and I am sorry for being late.. cuz we were given a new baby..

 

alright.. I downloaded the document and I will follow the instructions

 

thanks again ^-^

 

 

HP Recommended

You're very welcome.

 

Congratulations!

HP Recommended

as you said before.. No WWAN card found

 

do you have an idea about how much is it in droller

and if i bought one .. shall it support all SIM cards

fpic.jpg

HP Recommended

Well, the good news is you have the antenna cables to install the card.

 

So, what you do is to buy one of the supported WWAN cards listed in the service manual.

 

You must buy one with the HP part number on it.

 

You can probably find the one you want pretty cheaply on eBay.

 

Search by the HP part number, not the model of the WWAN card.

 

HP lt4120 LTE/EVDO/HSPA+ SnapdragonT X5 LTE Mobile Broadband Module    HP part # 800870-001
HP hs3110 HSPA + Intel Mobile Broadband Module                                                  HP part # 822828-001

 

I don't know which one is better.

 

Here are listings for the first model...

 

https://www.ebay.com/sch/i.html?_from=R40&_nkw=800870-001&_sacat=0&_sop=15

 

Here are listings for the second model...

 

https://www.ebay.com/sch/i.html?_from=R40&_trksid=m570.l1313&_nkw=822828-001&_sacat=0&LH_TitleDesc=0...

 

Find a seller that would ship the card to Egypt.

 

Either one of those cards should allow you to use your SIM card to connect to the cellular service you have.

 

 

HP Recommended

well ^_^ ..

Thank you very mauch

HP Recommended

Anytime.

 

Glad to have been of assistance.

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