Hp spectre no wifi after bios update

[las05]

My Hp Spectre was telling me that there was a bios update available for my computer and I decided to update it and just after the update, it disabled my wifi access and its showing me a yellow exclamation mark on the wifi driver and I've deleted it and restarted the computer and performed system recovery and still wont update the driver and not sure what to do from here. Im running windows 10 home edition on it. I've run a hardware diagnostic test on it and it says the wifi passed diagnostic test and has no problem with it and recommending reseting wifi which I've done several times and tried connecting to different wifi networks and same problem and I tried using a usb network card and that one works.

Help!!!

[ub6424]

Hello @las05 

Sorry to hear that you are having problems ... I would like to help you.

Let me check your basic system configuration before I can say anything ...

(1) Run    msinfo32

- Select <System Summary>:

--->>> Copy/screenshot/paste following key/value pairs:

OS Name

Version

System Model

System SKU ( equals HP product number (p/n) )

Processor

BIOS Version/Date

BaseBoard Product

BaseBoard Version

(2) Start Windows <Device Manager>

- Expand <Network adapters>

- Expand <Other devices> ? (Those entries are for hardware for which Windows has not loaded a suitable driver)a

--->>> Send screenshot

(3) Please report back

[las05]

OS Name Microsoft Windows 10 Home

Version 10.0.19045 Build 19045

System Model HP Spectre x360 Convertible 15-eb0xxx

System SKU 9GB30UA#ABA

Processor Intel(R) Core(TM) i7-10750H CPU @ 2.60GHz, 2592 Mhz, 6 Core(s), 12 Logical Processor(s)

BIOS Version/Date AMI F.15, 7/25/2022

BaseBoard Product 86E8

BaseBoard Version 01.77

 

[las05]

Currently I'm just using the usb network adapter to access the internet

[ub6424]

Hello @las05

(1) Create Windows system <restore point>

How to Create a System Restore Point on Windows 10 or Windows 11

(2) Visit --->>> Intel Wi-Fi Site

- Download and install WiFi-22.180.0-Driver64-Win10-Win11.exe

(3) Visit --->>> Intel Bluetooth Site

- Download and install BT-22.180.0-32-64UWD-Win10-Win11.exe

(4) Restart Windows

(5) Test your intel wireless connection

(6) Please report back

[las05]

I updated the driver and restarted the computer it but I'm still getting the same error. 

 

[ub6424]

Hello @las05

(1) Download and install from Microsoft Apps Store

HP PC Hardware Diagnostics Windows

or

HP PC Hardware Diagnostics Windows v1.8.2.0

(2) Run <HP Diagnostics for Windows>

--->>> Perform Component Tests to check <wireless adapter>

(3) Please report your results ( error messages, take screenshots )

( if serial number, device id, UUID, System Board CT Number is displayed, please blur )

[las05]

Screen shot attached!

[las05]

[ub6424]

Hello @las05 

Thanks for reporting.

The wireless card must be replaced !

Do you have valid HP warranty ?

Check HP warranty status:

HP support

If status (date) is wrong:

--->>> HP PCs, printers - Dispute a warranty status