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- Hp spectre no wifi after bios update

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11-30-2022 07:42 AM
My Hp Spectre was telling me that there was a bios update available for my computer and I decided to update it and just after the update, it disabled my wifi access and its showing me a yellow exclamation mark on the wifi driver and I've deleted it and restarted the computer and performed system recovery and still wont update the driver and not sure what to do from here. Im running windows 10 home edition on it. I've run a hardware diagnostic test on it and it says the wifi passed diagnostic test and has no problem with it and recommending reseting wifi which I've done several times and tried connecting to different wifi networks and same problem and I tried using a usb network card and that one works.
Help!!!
11-30-2022 01:48 PM
Hello @las05
Sorry to hear that you are having problems ... I would like to help you.
Let me check your basic system configuration before I can say anything ... |
(1) Run msinfo32
- Select <System Summary>:
--->>> Copy/screenshot/paste following key/value pairs:
OS Name |
Version |
System Model |
System SKU ( equals HP product number (p/n) ) |
Processor |
BIOS Version/Date |
BaseBoard Product |
BaseBoard Version |
(2) Start Windows <Device Manager>
- Expand <Network adapters>
- Expand <Other devices> ? (Those entries are for hardware for which Windows has not loaded a suitable driver)a
--->>> Send screenshot
(3) Please report back
11-30-2022 04:36 PM
OS Name Microsoft Windows 10 Home
Version 10.0.19045 Build 19045
System Model HP Spectre x360 Convertible 15-eb0xxx
System SKU 9GB30UA#ABA
Processor Intel(R) Core(TM) i7-10750H CPU @ 2.60GHz, 2592 Mhz, 6 Core(s), 12 Logical Processor(s)
BIOS Version/Date AMI F.15, 7/25/2022
BaseBoard Product 86E8
BaseBoard Version 01.77
12-01-2022 03:26 AM
Hello @las05
(1) Create Windows system <restore point>
How to Create a System Restore Point on Windows 10 or Windows 11
(2) Visit --->>> Intel Wi-Fi Site
- Download and install WiFi-22.180.0-Driver64-Win10-Win11.exe
(3) Visit --->>> Intel Bluetooth Site
- Download and install BT-22.180.0-32-64UWD-Win10-Win11.exe
(4) Restart Windows
(5) Test your intel wireless connection
(6) Please report back
12-02-2022 01:22 AM
Hello @las05
(1) Download and install from Microsoft Apps Store
HP PC Hardware Diagnostics Windows
or
HP PC Hardware Diagnostics Windows v1.8.2.0
(2) Run <HP Diagnostics for Windows>
--->>> Perform Component Tests to check <wireless adapter>
(3) Please report your results ( error messages, take screenshots )
( if serial number, device id, UUID, System Board CT Number is displayed, please blur )
12-03-2022 11:29 AM
Hello @las05
Thanks for reporting.
The wireless card must be replaced ! |
Do you have valid HP warranty ?
Check HP warranty status: If status (date) is wrong: |