I bought hp655 key board and mouse combo

[Zee0333]

How to change mouse battery HP655 keyboard and mouse combo , i have changed for keyboard but its hard to find how to change for mouse the mouse stops worked intermitently i have to off than on then work but how long i am doing this please help

[Hawks_Eye]

Hi @Zee0333 

Welcome to the HP Support Community! We're here to help you get back up and running.

I understand how inconvenient it feels when the mouse keeps stopping and you’ve already taken the effort to replace the keyboard battery. Thank you for sharing those steps—it shows you’ve been thorough. 

Let’s walk through how to replace the battery in the HP 655 mouse so you can get back to smooth, uninterrupted use.

 

Steps to Replace the Battery in HP 655 Mouse

Turn the Mouse Off

• Slide the power switch on the underside of the mouse to the Off position.

Locate the Battery Compartment

• Flip the mouse over.
• On the bottom side, you’ll see a small latch or cover near the back end.
• Press gently on the latch and slide the cover off.

Remove the Old Battery

• The mouse uses one AA battery.
• Lift the battery out carefully.

Insert the New Battery

• Place a fresh AA battery into the compartment, aligning the positive (+) and negative (–) ends with the markings inside.
• Slide the cover back until it clicks securely into place.

Power On and Test

• Switch the mouse back to On.
• The LED light should blink briefly, indicating power.
• Reconnect the mouse with your computer and test movement.

 

Key Point

Once the battery is replaced correctly, the intermittent stopping should no longer occur. If the mouse still requires frequent off/on toggling, it’s usually a sign of a weak battery or loose seating—so ensuring a firm fit and fresh battery should resolve it.

Would you like me to also share a quick method to check the mouse connection in Windows 11 Bluetooth & devices settings? That way you can confirm the system is recognizing it properly after the battery change.

If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

Take care, and have an amazing day!

Regards, 

Hawks_Eye