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- HP Community
- Notebooks
- Notebook Wireless and Networking
- I can’t connect to internet

Create an account on the HP Community to personalize your profile and ask a question
08-18-2020 03:45 PM
I cannot connect to the internet. When I click on the WiFi symbol it says network and internet settings when I click there it says status not connected when I click show available networks nothing comes up
08-18-2020 04:30 PM
Before we can help, we need to know what EXACTLY is your HP Stream Laptop 14 ? Please use the following instructions to find out the model/product of your machine:
https://support.hp.com/us-en/document/c03754824
or
https://support.hp.com/us-en/document/c00033108
Please do NOT post its Serial number (s/n).
Regards.
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08-18-2020 04:53 PM - edited 08-18-2020 04:54 PM
Hi, I have an HP Pavillion x360 Convertible 11m notebook and need assistance with connecting back to the wireless network as this function has suddenly disappeared and no networks are shown to connect to,