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HP Recommended
HP EliteBook 830 G5 Base Model Notebook PC

I have a SIM card in laptop, but There Is no mention of a mobile phone in the networks section ,

Does my laptop support sim connection ????

Thanks

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

All HP Elitebooks have SIM card slots. 

 

What 90% of them don't have is the optional and expensive WWAN card.

 

Your notebook is probably one of the 90% missing the optional WWAN card needed to connect to the cellular service.

 

If your notebook does not have one of the below model WWAN adapters listed under the Network Adapters device manager category, then you can't connect to a cellular network.

 

HP lt4132 LTE/HSPA+ 4G Mobile Broadband
Intel XMM 7360 LTE-Advanced

View solution in original post

7 REPLIES 7
HP Recommended

Hi:

 

All HP Elitebooks have SIM card slots. 

 

What 90% of them don't have is the optional and expensive WWAN card.

 

Your notebook is probably one of the 90% missing the optional WWAN card needed to connect to the cellular service.

 

If your notebook does not have one of the below model WWAN adapters listed under the Network Adapters device manager category, then you can't connect to a cellular network.

 

HP lt4132 LTE/HSPA+ 4G Mobile Broadband
Intel XMM 7360 LTE-Advanced
HP Recommended

Thank you for replying

Where to look for them, to know if there is one

HP Recommended

You're very welcome.

 

I have already provided that information...the adapter would be listed in the device manager under the Network Adapters device manager category.

 

If you want to physically check to see if the WWAN adapter is installed, you can find the WWAN module removal and replacement procedure in chapter 5 of the service manual.

 

HP EliteBook 830 G5 Notebook PCHP EliteBook 836 G5 Notebook PC Maintenance and Service Guide

HP Recommended

Unfortunately it is not available.

Can you buy it?
and what is her name???

HP Recommended

You would have to check to see if the two antenna wires are present to connect the card to and chapter 3 of the service manual has the two supported WWAN cards with their HP part numbers.

 

You can only buy one of the cards listed in the manual and it must have the HP part number on it or it will not work.

 

WWAN module
LTE CAT4: Huawei HP lT4210, LTE/HSPA+ w/GPS    HP part #  L15398-001
LTE CAT9: Fibocom lT4210 LTE/HSPA+ w/GPS         HP part #  845710-003

 

Where you can buy either of those WWAN adapters in Morocco, unfortunately, that I do not know.

HP Recommended

THANKS🙏

HP Recommended

You're very welcome.

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